Shipping Policy

Shipping Policy for Unique Ethnic

Thank you for choosing Unique Ethnic for your shopping needs. We are committed to providing you with a seamless and reliable shipping experience. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Standard Shipping Charges:

• For all orders, standard shipping charges apply.
• An additional fee of $6.99 is applicable for rural areas in both the North and South Islands of New Zealand.

2. Shipping Rate and Conditions:

• New Zealand:
  • Duration: 2-5 working days.
  • Cost: NZ $7.50, with free shipping on orders above NZ $100.
• Australia:
  • Duration: 3-8 working days.
  • Cost: NZ $30, with free shipping on orders above NZ $300.
• Rest of the World:
  • Duration: 3-10 working days.
  • Cost: NZ $70, with free shipping on orders above NZ $500.

3. Delivery Timeframes:

• North Island: Orders typically arrive within 3-8 working days.
• South Island: Orders usually arrive within 2-4 working days.
• Delivery times commence from the moment your order is dispatched, and you receive your tracking information.

4. Shipping Methods:

• We partner with reputable shipping carriers to ensure timely delivery of your orders.
• Shipping methods available at checkout may include standard shipping, expedited shipping, and international shipping options.

5. Shipping Rates:

• Shipping rates are calculated based on the weight, dimensions, and destination of your order.
• Shipping costs will be displayed at checkout before you complete your purchase.

6. Estimated Delivery Time:

• Estimated delivery times vary depending on the shipping method selected and the destination of your order.
• Standard shipping within New Zealand typically takes Five business days.
• International shipping may take Seven business days or longer, depending on customs clearance and local postal services.

7. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order using the provided tracking number on our website or the carrier’s website.

8. Shipping Address:

• Please ensure that the shipping address provided at checkout is accurate and complete.
• We are not responsible for delays or undelivered orders due to incorrect or incomplete shipping information provided by the customer.

9. Customs and Duties:

• International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
• Customers are responsible for paying any additional charges levied by customs authorities.

10. Store Address:

• Our store is located in New Zealand. For returns or correspondence by mail, please address your package to: 1 West 4/569 Barbadoes Street, Edgeware, Christchurch 8013, New Zealand.

11. Changes to Shipping Policy:

• Unique Ethnic reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact us. Thank you for shopping with Unique Ethnic!